Plumbing companies need software that can move fast during emergencies without losing the structure needed for scheduled work. A plumber may handle a leak call in the morning, quote a water heater replacement at lunch, schedule rough-in work for a remodel, and send a final invoice before the end of the day.
The best plumbing software should support dispatch, job notes, customer history, estimates, invoices, and payment links from one workflow. Conduit is built for contractors who want that operating system without per-tech pricing pressure.
Compare alternatives at /vs/servicetitan, /vs/housecall-pro, /vs/jobber, and /vs/field-pulse. For payment collection details, see /payments.
Plumbing Workflows That Software Must Handle
Plumbing work is a mix of urgent service and planned projects. The software should fit both:
- Emergency calls: capture caller details, location, issue notes, dispatch timing, and invoice status quickly.
- Scheduled service: keep drain cleaning, fixture work, inspections, and follow-up visits organized by customer.
- Replacement estimates: build clear bids for water heaters, repipes, pumps, and larger repairs.
- Project phases: track rough-in, trim-out, change notes, deposits, and final invoices for remodel or light commercial jobs.
- Payment follow-through: send a link by text or email so the customer can pay while the work is fresh.
Conduit works best when the plumbing company wants customers, jobs, bids, invoices, scheduling, pricebook, team time, and payments connected.
Why Per-Company Pricing Helps Plumbing Teams
Plumbing shops often need several people in the system even if only a few are in the field all day. Owners, dispatchers, service plumbers, apprentices, and office users all touch the work. Per-tech pricing can make access feel like a cost decision instead of an operations decision.
The approved comparison data shows ServiceTitan at $1,225-2,500+/mo for a 5-person team. Conduit is listed at $65/mo for a 5-person team. For a plumbing company, that difference is meaningful because emergency work already creates enough unpredictability; software cost should not add more.
Flat pricing also helps when seasonal demand changes or when an apprentice, estimator, or office helper needs access for only part of the workflow.
Fee Savings on Larger Plumbing Jobs
Many plumbing invoices are routine service calls, but larger jobs make payment fees visible fast. Water heater replacements, repipes, sewer work, remodel phases, and commercial repairs can create invoices where a percentage fee is hard to ignore.
Using the fixed payment math, a $10,000 card payment at 2.9% plus 30 cents is about $290 before Conduit’s 1% platform fee comparison. Conduit ACH costs $6 on that same invoice: a $1 Conduit fee plus Stripe ACH at 0.8% capped at $5.
Best Fit
Conduit is a strong fit for plumbing teams that want to move quickly from call intake to scheduled work to invoice and payment. It keeps the core workflow practical: customers, jobs, bids, invoices, scheduling, time, and payment links.
If your plumbing company has enterprise dispatch requirements, call-center processes, or legacy reporting that the whole team depends on, compare carefully before changing. The best software is the one that matches the work you actually run every day.
FAQ
Can Conduit handle emergency plumbing calls?
Yes. Conduit is built around customers, jobs, schedules, invoices, and payments, so urgent calls can be captured and billed without creating a separate process.
Can plumbers use Conduit for replacement estimates?
Yes. Replacement work can be managed through bids, pricebook items, jobs, invoices, and payment links.
Why does the page compare against ServiceTitan’s 5-person cost?
The approved comparison data includes ServiceTitan at $1,225-2,500+/mo for a 5-person team and Conduit at $65/mo. It is a useful benchmark for plumbing shops evaluating per-tech pricing.
How do payment links help plumbing companies?
They make it easier to collect while the job is complete and the customer is engaged. /payments explains the ACH option and the $10,000 fee example.
Which comparison page should plumbers read first?
If you are coming from a large field-service system, start with /vs/servicetitan. Smaller service teams should also review /vs/housecall-pro, /vs/jobber, and /vs/field-pulse.