Conduit is the better-value alternative for contractors who want field-service operations without enterprise software pricing, long setup cycles, or avoidable payment fees. Plan your move from ServiceTitan.
Quick comparison
| Cost area | ServiceTitan | Conduit |
|---|---|---|
| Monthly software range | $245–500+/mo | $35–250/mo |
| 5-person team | $1,225–2,500+/mo | $65/mo |
| User or tier note | Per technician. $10K+ setup fee. Long-term contracts required. | Every plan is built around team size. |
| Setup note | $10K+ setup fee | No setup costs |
Fee savings: $290→$6 on a $10,000 invoice
ServiceTitan is often evaluated as a full operating system for larger shops. That makes the subscription line item obvious, but payment fees still deserve their own review. A single large install, commercial repair, or progress invoice can carry more fee exposure than a month of lightweight software.
The fixed math is simple: card payments are commonly 2.9% + 30 cents, which is about $290 on a $10,000 invoice before including Conduit’s 1% platform fee comparison. Conduit also supports ACH from the customer payment link: $1 to Conduit plus Stripe ACH at 0.8% capped at $5. On that same $10,000 invoice, ACH totals $6.
For teams leaving an enterprise stack, the win is not just a lower monthly subscription. It is giving office staff a payment option that makes sense when invoices get large, while keeping the customer flow simple: open the link, choose bank transfer, pay.
Who ServiceTitan is right for
ServiceTitan can be the right fit for a large contractor with complex enterprise requirements, dedicated administrative staff, and the budget for per-technician pricing, setup costs, and long-term commitments. If your business already needs a heavyweight operating system and has internal owners for that system, ServiceTitan may be worth the spend.
It can also be a better match when you have ServiceTitan-specific reporting, memberships, dispatch board habits, or call-center processes that your team is not ready to unwind. Replacing an enterprise platform should be a deliberate project, not a quick weekend change.
Who Conduit is right for
Conduit is a better fit when the team wants the core contractor workflow without carrying enterprise overhead. If you need customers, jobs, bids, invoices, pricebook items, team time, and payments in one place, but you do not want a 5-person software bill measured in four figures, Conduit is worth a serious look.
Conduit also fits owners who want to stay close to the work. The product favors direct workflows and visible cost math over a long implementation. That does not mean every ServiceTitan shop should switch; it means teams paying for more system than they use should compare actual usage against actual spend.
Moving from ServiceTitan to Conduit
ServiceTitan migrations use an OAuth-style Connect Account flow through ServiceTitan’s official API gateway. Conduit pulls customers, jobs, invoices, estimates, and pricebook items. ServiceTitan migrations can require active API access, admin authorization, and a tenant ID, so plan verification time before going live.
Ready to map the steps? See the ServiceTitan migration path. To compare collection costs directly, review Conduit payment processing.
FAQ
Is Conduit a direct replacement for every ServiceTitan account?
No. ServiceTitan serves enterprise operations that may rely on advanced workflows Conduit does not claim to mirror one-to-one. Conduit is the value-focused option for teams that want the core workflow at a much lower published 5-person cost.
What ServiceTitan data can Conduit import?
Conduit pulls customers, jobs, invoices, estimates, and pricebook items. Estimates import as Conduit bids.
What does not transfer from ServiceTitan?
The migration guide flags items like memberships, dispatch board state, inventory tracking, custom forms, marketing campaign analytics, call recordings, audit logs, and team member accounts as not transferring one-to-one.
How long should we run both systems?
For ServiceTitan, the migration guide recommends running both systems in parallel for at least a week because larger accounts need extra verification.
Where does the $1,225–2,500+/mo figure come from?
It comes from the COMPETITORS array in app/javascript/components/about/AboutPage.jsx, which is the approved source for this draft.