HELP
Account and Access

Reset a forgotten password

  1. Type the email on your account.
  2. Click Send reset instructions.
  3. See the check-your-email confirmation.
  4. Type a new password.
  5. Confirm the new password.
  6. Click Reset password.
  7. See the success screen and automatic sign-in.
  8. See the confirmation-link handler that also finishes email verification.

Forgot Password, Reset Password, and Confirm Email: request a reset link, set a new password, and land back in Conduit signed in automatically.

Conduit never confirms or denies whether an email address has an account; the “check your email” message is identical either way, so the reset flow can’t be used to find out who’s a customer.

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