The Messages page keeps in-app team and public-page conversations separate from customer text messages. Every screen below is live and clickable with simulated data, so you can try the flow without touching a real inbox or sending a text.
Messaging
Team and Customer Chat
Keep team threads and customer conversations together, with unread counts that show what needs attention.
Lessons in this guide
StartStill need a hand?
Tell us what you were trying to do so we can help and improve this guide.
Contact support