Customer Text Messages - Conduit Help
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Customer Text Messages

Send useful customer updates by text while keeping consent, templates, and replies under control.

Updated Sep 4, 2026 · 2 min read · For Owner + Office + Sales

Conduit sends transactional customer texts only after consent, using templates and a company-specific sending number so messages and replies stay with the right contractor.

Lessons in this guide

Start
  1. 1 Capture customer consent
  2. 2 Follow the SMS flow

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