HELP
Building Your Pricebook

What a technician sees

The Pricebook page is viewable by any team member, but adding, editing, deleting items, uploading reference files, and viewing Cost and Markup all require configuration permission. A technician or other non-configuring role sees the same catalog read-only, without cost details.

  1. Compare this copy, loaded as a technician, to the one above: only Price shows, Cost and Markup never appear for a non-configuring role.

Same pricebook, technician view (interactive when scripts run): the identical catalog with Cost and Markup hidden, Price still visible, and the Add Item button gone.

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